Shopping & Money – Returning a Jacket
Listening comprehension and vocabulary practice based on a real-life shopping situation.
1. Listening – Susan Returns a Damaged Jacket
Listen to the audio about Susan and her damaged jacket. Then answer the questions below. Click the play button to start the audio.
1. Where did Susan buy the jacket?
2. When did Susan first notice that the jacket was damaged?
3. What was wrong with the jacket?
4. The sales assistant immediately believed Susan and offered a refund. (True / False)
5. The manager thought the damage probably happened during transport or in the warehouse. (True / False)
6. What did Susan bring with her when she returned to the shop?
7. What did Susan finally get in the end?
8. Susan was very rude and shouted at the staff all the time. (True / False)
2. Vocabulary Matching – Shopping & Returns
Click one card on the left and one card on the right to make a pair. When a pair is selected, both cards turn grey (frozen). Click again on a grey card if you want to unfreeze it. After matching all items, click "Check Matching" to see which pairs are correct.
seam
stitching
thread
warehouse
inspect
refund
policy
try on
šav
šavovi / prošiv
konac
magacin
pregledati (pažljivo)
povraćaj novca
pravila / politika (npr. vraćanja)
probati (odeću)
Exercise Results
Score: 0/16