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Polite Requests at Work – Business English A2

Polite Requests at Work – Business English A2

BUSINESS ENGLISH · A2 · MINI LESSON

Polite Requests at Work

Ljubazne molbe i formalnost u svakodnevnoj poslovnoj komunikaciji.

Could / can / must

Could you…? je ljubazna molba, Can you…? neutralna, You must… obaveza.

CorrectCould you send me the file, please?
Incorrect in this contextMust you send me the file, please? (as a polite request)

Could you je prikladno za ljubazan zahtev.

Would you mind / please / let me

Would you mind + -ing je ljubazan zahtev, please dodatak molbi, let me ponuda sopstvene akcije.

CorrectWould you mind waiting a minute?
Incorrect in this contextWould you mind wait a minute?

Posle mind dolazi oblik na -ing.

Dozvola i odgovor

May I…? formalna dozvola, Of course potvrdan odgovor, I am afraid not ljubazno odbijanje.

CorrectMay I ask a question?
Incorrect in this contextOf course I ask a question?

Za traženje dozvole koristimo May I.

Zapamtite: U poslovnoj komunikaciji izbor izraza zavisi od situacije, odnosa sa sagovornikom i nameravanog značenja. U ovoj lekciji posebno vežbate: Could / can / must, Would you mind / please / let me, Dozvola i odgovor.
15 QUESTIONS · A2

Test Your Knowledge

Choose the best option for each business situation. Click Check Answers for feedback and explanations.

1. ___ email the draft when you have a moment? (Very polite request.)

2. ___ print this quickly? (Informal request to a teammate.)

3. ___ wear a visitor badge. (Firm rule.)

4. ___ check the figures, please? (Polite question to a client.)

5. ___ help me move this box? (Casual request.)

6. ___ opening the window? (Very polite; followed by -ing.)

7. ___ sign at the bottom. (Polite instruction.)

8. ___ check that for you. (Offer your help.)

9. ___ sending the updated schedule?

10. ___ take a seat while you wait.

11. ___ use this conference room? (Ask permission.)

12. "May I sit here?" "___." (Agree.)

13. "Can I submit it next month?" "___; the deadline is tomorrow."

14. ___ speak to the supervisor, please? (Formal permission.)

15. "Could you send it today?" "___!" (Positive reply.)


Nivo A2 označava okvirnu složenost vežbanja. Test nije zvaničan CEFR ispit i ne predstavlja pravni ili finansijski savet.

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